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      Human Resources Services & Support      
 
1000 Broadway, Suite 295,  Oakland, CA 94607
phone - 510-879-0202   fax - 510-879-0228
 Hours M - F  8:30 am - 4:30 pm
 
PLEASE NOTE -   HRSS offices will be closed
 Wednesday, December 17, 2014, 10:00 AM - 12:00 PM for staff professional development 
 
   
 "Greetings!  In Human Resources Services and Support, we 
work hard to find, keep and grow extraordinary adults 
who are committed to providing 
incomparable instruction, services and schools for Oakland’s children.  
 We are the guardians of the OUSD employee experience; we are here to help every employee
thrive professionally, physically and emotionally so they can do their very best work everyday for OUSD's students.
 
We work for Oakland's children - we are The Oakland Way!"
 
 
                                                                                     Brigitte Marshall,   Chief Talent Officer 
 
 
                     Online Information and Assistance                      
 
Use these online resources to answer questions and get information without delay! You must use your OUSD user name (derived from your OUSD email address) to access these sites.  If you need assistance accessing your OUSD email or logging in to these sites, please contact Tech Services at 879-8178.
  • Employee online (EOL) -YOUR employee information and access tool!  When you log in to EOL, you have access to information, forms, tools and important updates from Payroll, Benefits and Human Resources.  Additionally, you can access and review your own employment and pay information, without waiting and at your convenience. 
  • Pay Resolution site Paycheck errors (such as a short check, or no check) should be reported directly to the Payroll department using this site for the quickest response.  You may also request assistance by contacting the Payroll department at 879-0843
  • Employee Intranet Knowledge Center - The Knowledge Center is a comprehensive searchable online library of documents covering procedures and policies on virtually every area of employment- including Human Resources and Benefits functions such as coverage, enrollment, transfer requests, leave and return to duty information, and most other "business" documents you may need.  This link takes you to the Employee Intranet home site, where the Knowledge Center resides.  Browse and learn!
 
                HRSS Staff and In-Office Services                
  • Confidential Staffing Analysts 
                 Every OUSD employee is served by one of our Staffing Analysts, who can help with confidential and personal questions on:

    • Medical or Family leave – what is the process, am I eligible, etc
    • Compensation (Differs from paycheck discrepancies):    Am I on the right step and column of my contract scale?  Am I eligible for schooling, longevity or other stipend, or other pay increase?
    • Other confidential questions specific to your position, seniority, or file

                  Where you work determines who your Analyst will be.   Click HERE for a complete school list showing Network (Area)                         

Email your questions to us before calling or dropping in so we can begin researching them as soon as possible!  
If we need to, we will contact you for more information.  

    • Substitute Services (click here for more detail, forms and resources on subbing)
      • General info  .................................... 273-3437

             If you want to apply to be a substitute: Beginning June 2014, the Substitute Office will hold job fairs 
             for certificated and classified substitutes every third Friday at 1000 Broadway, 3rd floor, 9:30 - 11:30 am

                   *Teachers! Call 510-379-9303 as soon as you get your Employee ID to register and set up your account with SmartFind Express

    • To Verify Income or Employment          
                        The Work Number 1‐800‐367‐5690 http://www.theworknumber.com/     (Employer Code: 10572)
    • Equal Employment Opportunity/Reasonable Accommodation                     
                           Michael McGrath................. 879-8843    Michael.mcgrath@ousd.k12.ca.u
    • Credentials
      • EL authorization and certification
      • Bilingual Stipend eligibility
      • Sub Tchr online recommendations
      • MS, HS and Alt Ed credentialing            Susie Martin ..........510-879-0013     susan.martin@ousd.k12.ca.us
      • Highly Qualified Teacher status
      • Alameda County Credentialing Audit
      • Immigration/VISAS
      • Elementary, Sp Ed, CDC, Adult Ed         Suzanne Garrett ..510-879-4094  suzanne.garrett@ousd.k12.ca.us 
    • New Teacher Support, Development,  and Retention  
                 
      Kafi Payne, Manager   ...........                               Kafi.payne@ousd.k12.ca.us
    • Recruitment (click here for more information on applying for all positions in OUSD)
      • General information..................... 879-3275
        (Please note all OUSD vacancies are posted online at www.EDJOIN.org
     The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation. 
      
    Last Modified on Tuesday at 4:34 PM